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  • Accreditation and quality assurance in vocational education and training:...

    This publication precedes a more substantial comparative study – currently in progress in Cedefop – on accreditation of VET providers in assuring the quality in VET.

     61 p caodangnghe 20/10/2018 13 0

  • Components of successful total quality management

    Purpose – According to the literature, quality management consists of a set of components: critical factors, tools, techniques and practices. The purpose of this paper is: to identify the components of total quality management (TQM), in order to make them known to managers and thus facilitate successful quality management implementation, and to show the situation of 106 ISO 9000 certified firms concerning these components.

     100 p caodangnghe 20/10/2018 25 0

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